Privacy Policy

Your Privacy Matters to Us at Soft Path

At Soft Path, we understand the importance of privacy in today’s digital world. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website softpathhome.com and purchase products from our store.

This policy applies solely to information collected through our website and does not apply to information collected offline or through other platforms.

1. Information We Collect

When you interact with our website, we may collect the following categories of personal and non-personal information:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and PayPal transaction details.

  • Order & Payment Information: Product selection, order history, purchase date, order number, and payment status (processed securely through PayPal).

  • Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and site usage statistics.

  • Cookies & Tracking Technologies: We use cookies and similar tools to improve website functionality, analyze traffic, and provide personalized experiences.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill orders, including order confirmation, shipping, and tracking.

  • To communicate with you regarding your purchases, inquiries, or service requests.

  • To offer customer support and respond to your questions or concerns.

  • To improve the performance and user experience of our website.

  • To detect and prevent fraud, unauthorized transactions, and other illegal activities.

  • To comply with applicable laws, regulations, or legal requests.

  • To send promotional offers or product updates (only with your consent).

3. How We Share Your Information

Soft Path is committed to maintaining your privacy. We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

  • Payment Processing: With PayPal to securely handle your transactions.

  • Shipping Providers: To deliver your orders, including USPS, UPS, or other U.S.-based couriers.

  • Service Providers: Who help us operate our website, such as analytics tools or customer service platforms (under strict confidentiality agreements).

  • Legal Compliance: If required by law or governmental authority.

4. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your data:

  • SSL encryption for all transactions

  • Secure data storage with limited access

  • Regular malware and security scans

  • Password-protected internal systems

Despite our best efforts, no data transmission over the Internet can be guaranteed 100% secure. We encourage you to take precautions such as using strong passwords and avoiding public Wi-Fi when shopping online.

5. Your Rights and Choices

As a U.S.-based consumer, you have rights regarding your personal information:

  • Access: Request a copy of your personal data we hold.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your data under certain conditions.

  • Opt-Out: Unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of our messages.

To exercise any of the above rights, please contact us at:
📧 [email protected]

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Soft Path does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. Please review this policy periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out to us:

📧 [email protected]