Shipping Policy
Fast, Reliable Shipping β Across the United States
At Soft Path, we are committed to delivering your orders efficiently, safely, and on time. We currently ship to all 50 U.S. states, using trusted local carriers to ensure your rug arrives in perfect condition.
1. Shipping Locations
We only ship within the United States, including the 48 contiguous states, Alaska, and Hawaii. We do not offer international shipping at this time.
2. Shipping Fees
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FREE Standard Shipping for all orders over $35.99
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A flat shipping fee of $9.99 will apply to orders under $35.99
Shipping charges are automatically calculated and displayed at checkout.
3. Processing Time
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All orders are processed within 1 to 3 business days (excluding weekends and holidays).
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You will receive an email confirmation with a tracking number once your order is shipped.
4. Delivery Time
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Estimated delivery time is 10 to 15 business days after the order has been shipped.
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Please note that delivery times may vary due to carrier delays, weather, or high-volume seasons.
5. Carriers
We use reputable U.S.-based shipping providers such as USPS, UPS, or other reliable services depending on your location and package size.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email. You can track your shipment anytime.
7. Delivery Issues
If your package is lost, delayed, or damaged during transit, please contact us at:
π§ [email protected]
We will investigate and resolve the issue promptly.